How We Help

Friendly help with phones, SIMs and Wi-Fi

Whether you want to buy a new phone, get a better SIM plan, or you just need someone kind to show you how things work — we're here, in simple, easy words.

5,000+

Happy customers

98%

Recommend us

Same Day

10+

Years helping

Buy a New Mobile Phone

Popular

A new phone, ready to use, before you walk out

Choose a phone you'll feel comfortable with. We help you pick the right size, the right buttons and the right price. Then we set everything up for you.

Free setupwith any phone bought from us

Final price confirmed up front. Subject to our terms and conditions.

What's included:

Easy-to-use phones perfect for first-time users and seniors

Phones with bigger text and louder sound options

Brands you know — Samsung, iPhone, Nokia and more

We move your contacts and photos from your old phone

We set up email, WhatsApp, the camera and more

We show you how to use it before you leave

Pay-monthly options available with no jargon

Friendly aftercare — call us if you get stuck

How long it takes

About 30 – 60 minutes

Our promise

12-month manufacturer warranty

Why people pick this

1,200+

Phones sold and set up

98%

Customers who recommend us

Under 1 hour

Average setup time

Patient and friendly

Plain English, no jargon

Honest, fixed prices

SIM Cards & SIM Upgrades

Popular

The right SIM, the right plan, sorted in minutes

Need a new SIM card, more data, or a faster 4G/5G upgrade? We help you pick the right one and we'll keep your old phone number for you.

Free setupwith any SIM bought from us

Final price confirmed up front. Subject to our terms and conditions.

What's included:

Pay-as-you-go and monthly SIM plans

Plans with more calls, more texts or more data

Faster 4G and 5G SIM upgrades

Smaller Nano SIMs for newer phones

eSIM setup for the latest iPhones and Samsungs

We keep your old phone number for you

We do all the boring phone calls for you

Help choosing a plan that won't break the bank

How long it takes

About 10 – 20 minutes

Our promise

30-day setup guarantee

Why people pick this

3,500+

SIMs activated

10 minutes

Average wait time

92%

Customers who saved money

Patient and friendly

Plain English, no jargon

Honest, fixed prices

Make a Slow Phone Fast Again

We make your phone or tablet feel new again

If your phone is slow, freezing, full of pop-ups or running out of space, we can fix that. No need to buy a new one — let us clean it up first.

From £25software help

Final price confirmed up front. Subject to our terms and conditions.

What's included:

Speed up slow phones, tablets and laptops

Free up space so you can take more photos

Remove pop-ups and strange apps you didn't install

Fix apps that won't open or keep crashing

Sort out stuck updates and error messages

Update your phone safely to the latest version

Back up your photos so you never lose them

Battery feeling weak? We can help with that too

How long it takes

About 1 – 2 hours

Our promise

30-day fix guarantee — or your money back

Why people pick this

5,000+

Phones brought back to life

Up to 3x faster

Average speed-up

9 out of 10

Same-day fixes

Patient and friendly

Plain English, no jargon

Honest, fixed prices

Wi-Fi & Home Internet Help

Slow Wi-Fi? No internet? We'll sort it out

Whether your Wi-Fi is slow, keeps cutting off, or you can't get a new device to connect, we'll come to your home and make it just work.

From £45Wi-Fi & home internet

Final price confirmed up front. Subject to our terms and conditions.

What's included:

Set up a new router so it works in every room

Pick a Wi-Fi name and password you'll remember

Find out why your Wi-Fi is slow and fix it

Help with Wi-Fi that drops in certain rooms

Connect your phone, tablet, smart TV or printer

Set up a separate Wi-Fi for guests

Help with parental controls for grandkids

We tidy the cables so it looks neat too

How long it takes

About 1 – 2 hours

Our promise

30-day service guarantee

Why people pick this

2,000+

Homes connected

Up to 3x

Wi-Fi speed boost

99%

Customers happy with Wi-Fi

Patient and friendly

Plain English, no jargon

Honest, fixed prices

Stay Safe Online

Simple steps to protect you from scams

We help you spot scam texts and emails, set up safe passwords, and clean off any nasty pop-ups or fake warnings. Peace of mind, in plain English.

From £35online safety check

Final price confirmed up front. Subject to our terms and conditions.

What's included:

Remove pop-ups, fake warnings and dodgy apps

Set up safe passwords you'll actually remember

Show you how to spot scam texts and emails

Help with banking apps so they're safe to use

Lock-screen and fingerprint setup

Help if you think you clicked the wrong link

Friendly advice, no scary tech words

We can do this in person or over the phone

How long it takes

About 45 minutes – 1 hour

Our promise

Free follow-up call if you have questions

Why people pick this

1,800+

Customers we've protected

10,000+

Pop-ups removed

Daily

Scam texts spotted with us

Patient and friendly

Plain English, no jargon

Honest, fixed prices

One-to-One Phone Lessons

Popular

A friendly sit-down lesson, just for you

A relaxed lesson on your own phone. Bring any questions you like — even ones you think are silly. We promise no rolling eyes, and no rushing.

From £25per hour

Final price confirmed up front. Subject to our terms and conditions.

What's included:

Learn how to make calls, send texts and use the camera

WhatsApp messages, voice notes and video calls

Send photos and videos to your family group

Use email properly, with no scary mistakes

Banking apps, NHS app, weather and maps

Online shopping safely (no surprise charges)

Set up bigger text and louder sound

Bring any question — we love them all

How long it takes

1 hour (you can book more)

Our promise

Happiness guaranteed

Why people pick this

900+

Lessons given

85%

Customers who book again

60+

Average customer age

Patient and friendly

Plain English, no jargon

Honest, fixed prices

Ready when you are. No pressure.

Book a free, no-obligation chat. Tell us what's going on with your phone or Wi-Fi, and we'll tell you what we can do.